Circuit City

According to the Circuit City’s website, the business began as a hometown store in 1949. Samuel Wurtzel founded the business as Richmond, Virginia’s first retail television store. Some 50 years and 600 stores later, Circuit City has grown into one of the leading retailers of top quality home video electronics, offering an enormous selection from Sony, Samsung, Sharp, Panasonic, LG, Syntax Olevia and many others. Circuit City also offers a wide selection of home and portable audio products, including speakers and subwoofers from Pioneer, MTX Audio, Bose, and Polk audio.

The website is well organized and easy to navigate through as a first time user. Customers can browse items via brand name or category as well as see if there are any discounts available in stores within close proximity. If you want to find a specific product, you really need to type in the brand and model number so as to avoid looking through many more selections. It was simple to locate the Polk Monitor Series Center Channel Speaker (CS2CH), a number five in customer ranking. Circuit City only offers the speaker, which includes such features as 6 ½ inched Dynamic Balance mid-range drivers and a one inch Dynamic Balance dome tweeter, online, not in stores.

Circuit City deserves some recognition for its search feature which sifts through thousands of products and locates products very quickly. We tried specific products using only the model name/number and while we did receive multiple entries, the correct product was the first product listing each time. Circuit City offers free shipping within 7-10 business days to those who purchase over $24. The store also offers no interest until September 2008 to customers whose purchases are $299 and up. Their 24/24 Pickup Guarantee is a great selling point to those who wish to avoid in story hassle, but is not an available option to all items on the website. The site allows you to track your purchase and shipment. When it comes to returns and refunds, Circuit City has a strict return policy, which requires Return Authorization number and must be done within 10 days for portable audio purchases. The customer is also responsible for all shipping and insurance charges, unless otherwise indicated. Defective items will be repaired or exchanged at their discretion for the same or the manufacturer’s equivalent model only. Circuit City e-mails notices about discounts, rebate offers, and open box items, as well as offers online sales coupons at select times such as holiday sales.

Our experience shopping online was genuinely pleasant. While many speakers in higher demand were out of stock, Circuit City has an array of inexpensive models. The online store is an efficient way to find a great deal on premium speakers