Sony

People living in an active lifestyle are well served by Sony’s continuous innovations and affordable prices.

The website, considering how many product categories are covered, is quite easy to navigate once you figure out your way around. Finding speakers requires a little bit of an effort, but once you are there, the information is rather extensive. The search button proves to be the easiest way to locate speakers as we were able to find Sony’s Folding Travel Speaker SRS-T57 in just two clicks of the mouse. The lightweight design and compact form caters to the lifestyles of those on the run or minimalists. The site does offer “Help,” which we tested to gauge response times and quality of information. Sony has had a rough few years with a number of product categories underperforming, so it is trying very hard to rebuild the brand. Sony believes very strongly in building brand loyalty, which explains why they have tried hard to build a customer base that spans decades within the same families. Sony has reasonable shipping and return policies as most products can be returned after 30 days. The site also allows you to track your purchases and offers a range of facts about their products.

Whether you are buying a television or pair of speakers, Sony wants you to consider them the brand of all brands. The online shopping experience is smooth, once you get past all of the marketing materials. This is one of the online retailers that takes security very seriously and wants you to come back year after year.